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Frequently Asked Questions

What is the cost of the program?

There is no cost to run the Lunchbox program. Set up and implementation are free of charge.


How do we receive the fundraising payments?

Your school receives a monthly fundraising statement detailing the orders delivered in the given month and the associated fundraising totals. Fundraising payments are processed monthly and paid by direct deposit.


Do we need volunteers to run the program?

Volunteers are not required. Schools can successfully manage their program without dedicated volunteers. As an example, schools often organize lunch delivery days with the assistance of older students (Grade 6, 7 and 8). Students deliver orders to each classroom, along with the support of a staff member who oversees the distribution, ensuring all items are delivered and acting as a point of contact for any questions or concerns.


How do schools communicate the program to parents/guardians?

We provide a comprehensive set of resources and communications tools to help you build awareness about the program across your school community. Available marketing tools include an introduction letter detailing program details, weekly email order reminders, parent/guardian reminders for your school newsletter, flyer (digital format), and social media posts to promote the program.